CUSTOMER SATISFACTION SURVEY OF AUTOMATED TELLER MACHINES - A STUDY BASED ON ANGADIPURAM PANCHAYAT
CUSTOMER SATISFACTION SURVEY OF AUTOMATED TELLER MACHINES - A STUDY BASED ON ANGADIPURAM PANCHAYAT MOHAMMED ANSAR CH ABSTRACT This study made an attempt to understand the level of satisfaction of customers on aim services the study was conducted among respondents of Angadippuram panchayat. The main objective of the study were, to study the level of satisfaction of services rendered by ATM, to give an idea of the various services offered by ATM centers, to know the extent by which costumers are using ATM services and to understand the complaints regarding the service if any and their rectifications. Both primary and secondary data were used for the study. Primary data were collected from customers of ATMs. Sample study was used because it is impossible to conduct census survey. The sample wa...
